Apple is finally cracking down on all the analytics software that basically records the screen of an iPhone user.
Apple has become very serious about the screen recording issue and has asked all the applications running on iOS to remove the code that records the screen of an iPhone user or to disclose it to the user that the application is recording the screen.
According to the Tech Crunch report, if any application ends up failing to remove the code that records the screen of the user or does not disclose to the customer that they are recording the screen, Apple will be removing all those applications from the App Store.
Apple has mentioned it multiple times that the App Store Review Guidelines have clearly mentioned that it is prohibited to go forward with such activities in an iPhone. According to Apple:
“Protecting user’s privacy is paramount in the Apple ecosystem. Our App Store Review Guidelines require that apps request explicit user consent and provide a clear visual indication when recording, logging, or otherwise making a record of user activity. We have notified the developers that are in violation of these strict privacy terms and guidelines, and will take immediate action if necessary.”
The common practice which is popularly known as the session replaying basically involve a third party company and here the company which is working as the third party is Glassbox. The reason why different developers include this code is to make sure which of the options the users use in the application the most and what are the different issues that the users are facing during their use of the application. The has not been any kind of substantial proof that Glassbox is misusing the data so far.
Tech Crunch has come out with a report which says that Glassbox is not the company which is misusing the data, but the companies which work on booking hotels and travel are disclosing the data. According to the recent research the company, Air Canada was not able to mask all the sensitive data of the users on their mobile application. It has been made clear that the problem is not because of the Glassbox technology that is used but it is because of the applications like Air Canada which ends up recording sensitive data of the users.